Shipping policy
Delivery
Here at Sunshine and Snow we know how important it is for you to receive your purchase quickly and hassle-free, therefore we aim to dispatch all orders as soon as possible. Most of our deliveries will require a signature upon receipt, so please specify an address where someone will be available during normal office hours to sign for the parcel. If you have any special requirements or need anymore information regarding a delivery, please contact our sales team:
By telephone: 01237 459110
By email: info@sunshineandsnowshop.com
Standard Delivery £4.00 3-4 Days*
*Deliveries are usually within 3-4 working days of placing your order, although at busy times this may be longer. We will send you an email once your order has been dispatched.
Next Day Delivery £6.00 Next Day*
Orders placed before 3pm Monday - Thursday will be delivered the next day.
Orders placed after 3pm on Thursday will be delivered on Monday.
Orders placed before 3pm on Friday will be delivered on Monday.
Orders placed over the weekend will be delivered on Tuesday.
*Please note: Next Day Delivery may be unavailable to the following locations. Furthermore, standard deliveries may take up to two working days longer:
· The Scottish Highlands & Islands
· The Isle of Wight
· The Isle of Man
· Northern Ireland
Shipping costs will be calculated at the time of checkout.
Delivery of Larger Items
Please be sure to measure all access points when ordering larger items such as furniture to ensure that the item will fit through doors and any narrow areas as refused deliveries will incur a £60 charge.
Non Arrival
If goods are lost in transit please let us know promptly. We will either send out the order again or offer you a full refund including delivery charges.